Services
Repairs and Maintenance
Quote First
How much? Don’t get shocked! We always provide a quote prior to completing repairs so you are informed before we proceed with your service and repairs.
All makes and models
We repair all makes and models, call us to discuss you needs. We also offer pickup and drop off. We will only provide spare parts for items that we carry in our range.
Not purchased from us?
Not a problem, were happy to repair it even if it was not purchased from Coastcare.
Spare Part Handling Policy
Coastcare Medical Equipment is not a spare parts dealer. Although we look to assist customers where possible, there are some restrictions on what and how parts are handled. View more details here
Meeting industry standards for safety, minimising risk and feel safe when using our equipment.
Get compliant
We test and tag all of our equipment to ensure they are safe and compliant with industry standards. Our procedure for product certification enables compliance within Hospitals, Aged Care facilities and home use.
Coastcare Medical products are tested according to strict Test & Tag requirements and issued with certified tags in line with ISO standards.
Request your quote
Submit your request or call us to discuss your needs 03 9708 2104
Please include any details on the product type that requires our attention.
Quote First
How much? Don’t get shocked! We always provide a quote before to completing repairs so you are informed before we proceed with your service and repairs.
All makes and models
We repair all makes and models, call us to discuss your needs. We also offer pickup and drop off.
Not purchased from us?
Not a problem, we are happy to repair it even if it was not purchased from Coastcare.
Delivered by Coastcare
Coastcare Delivery
Offered within 60 kms Radius from our stores, Monday to Friday
Pickup and Returns
Need scooter repairs or to return an item? Not a problem simply contact us to arrange a quote.
In-home Setup
Setup by our team we also take you through the operational processes.
Mobility Scooters: Making Life Easier
Mobility scooters have become an increasingly popular option for individuals who are looking for a way to maintain their independence while facing mobility challenges. Whether you are dealing with a temporary injury or have a long-term condition, a mobility scooter can help you get around more easily and comfortably. But, like any machine, mobility scooters do require maintenance and repairs from time to time. That’s where Coastcare Medical Hire and Sales comes in.
At Coastcare, we understand the importance of having a reliable and functioning mobility scooter. That’s why we offer a wide range of services to help keep your scooter in top condition. From minor repairs to more extensive services, our team of experts has the knowledge and experience to get you back on the road in no time.
One of the biggest advantages of working with Coastcare is that we repair all makes and models of mobility scooters. Whether you bought your scooter from us or not, we are here to help. Our team of experts will take the time to diagnose the issue and provide you with a quote prior to completing the repair. This way, you’ll never be shocked by unexpected costs.
In addition to repairs, Coastcare also offers pickup and drop off services to make your life even easier. Just give us a call and we’ll take care of the rest.
At Coastcare, we are dedicated to providing our customers with the best possible service and support. If you are in need of repairs or maintenance for your mobility scooter, don’t hesitate to contact us. We’re here to help.
Coastcare Medical Equipment: Repairs Policy
At Coastcare Medical, we endeavour to provide our customers with the highest quality products and services. We understand that equipment repairs can be costly and time-consuming, which is why we have developed a comprehensive repairs policy to ensure that our customers are fully informed and satisfied with our repair services.
Call-out fees – Servicing and Maintenance Repairs For all repair services, a call-out fee will apply. This fee covers the cost of our technician’s travel time to your location. The call-out fee will be determined based on the distance travelled to your location and the complexity of the repair required. The call out fee must be paid by the customer prior to the technician’s visit. Call out fees start from $75.00.
NOTE – Call out fee includes the first 15 minutes of technician time onsite. Minor issues like brake adjustments etc may be able to be completed.
(please note that where a repair is deemed a warranty then all technician expenses, will be refunded in full to the customer)
We offer a range of repair services for both hire and sales items, including preventative maintenance, servicing, and test and tag. Our technicians are highly trained and experienced in repairing a wide range of medical equipment, including but not limited to: Scooters, recliners, hoists and hospital beds.
We understand that equipment downtime can be detrimental to a person’s mobility and care, which is why we strive to provide fast and efficient repair services. Our technicians will diagnose the issue and provide a detailed quote for the repair costs. We will always provide with a quote on how much the repair will cost prior to work being completed. Once approved in writing, we will complete the repair as quickly as possible to minimize your equipment downtime.